Volunteer Opportunities at ADSD

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At the Nevada Aging and Disability Services Division (ADSD) we have multiple opportunities to get involved and help older adults in our community. At a minimum, each volunteer at ADSD must meet the following requirements:

  • Must be at least 18 years or older (21 for Ombudsman program)
  • Must pass state and FBI Background Check with fingerprinting
  • Must be willing to complete required trainings
  • Must complete an application
point of light winners
2015 Governor's Points of Light Winner

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ADSD Volunteer News

ADSD Volunteer Programs Win Prestigious Award!

On October 8, 2015, the 2015 Governor’s Points of Light Awards Ceremony was held at Bally’s Hotel in Las Vegas. Aging and Disability Services was a final nominee for the Non Profit Community Organization Volunteer Program category. Aging and Disability Services Division representing four valuable programs: Long Term Care Ombudsman, Senior Medicare Patrol (SMP), The State Health Insurance Assistance Program (SHIP) and Special Projects Extra Help programs were honored to be nominated for this prestigious award. At the awards ceremony, held at Bally’s Hotel and Casino the 2015 Governor’s Points of Light Award went to Aging and Disability Services Division volunteer programs in their category! It was an honor for these programs to get recognition from the judging committee and peers in the room. It was a wonderful day! Without dedicated  and hard working volunteers, this award and these programs would not exist. Congratulations!

Nevada SHIP

SHIP Logo Be a source of information for people with Medicare questions.   The State Health Insurance Assistance Program, or SHIP, is a state-based program that offers local one-on-one counseling and assistance to people with Medicare and their families. Through CMS and state funded grants, SHIPs provide free counseling and assistance via telephone and face-to-face interactive sessions, public education presentations and programs, and media activities. Trained counselors offer information, counseling and assistance to Medicare beneficiaries on a wide range of Medicare, Medigap, and Medicaid matters.
Requirements for SHIP Counselors:

In addition to the general ADSD requirements, Volunteer SHIP Counselors must also:

•    Offers Medicare beneficiaries unbiased information and assistance with their health insurance and prescription drug plan choices.
•    Ability to independently assist with problems, questions, the appeal and grievance processes, and make referrals when appropriate.
•    Communicate effectively one-on-one and by telephone.
•    Must have access to a computer and be computer literate.
•    Complete required data entry, i.e. SHIP talk.
•    Navigate the Plan Finder tool to assist and enroll beneficiaries.
•    Show compassion and understanding when working with senior beneficiaries, people living with disabilities and special needs beneficiaries
•    Successfully complete Medicare SHIP Counselor Training, CMS Certification and recertify annually.
•    One year commitment with a minimum of eight hours a month.

Learn more about the SHIP program.

Nevada SMP

SMP Logo Help consumers recognize, detect and report Medicare errors, fraud and abuse with Nevada's Senior Medicare Patrol (SMP) program.   Every year the Medicare system is drained of billions of dollars as a result of fraud, waste, errors and abuse.  There is an SMP in every state whose mission is to educate Medicare beneficiaries and their caretakers to become critical health care consumers, enabling them to identify suspicious situations or billings so that we can increase the chance that the Medicare system is solvent for future generations. As a volunteer, you can help spread the anti-fraud message and help prevent Medicare errors, fraud and abuse.
Requirements for SMP Volunteers:

In addition to the general ADSD requirements, Volunteers for SMP must also:

  • Complete SMP Foundations Training - 14 hour course
  • Pass the SMP Assessment
  • Have basic computer knowledge, including internet access
  • For Advanced Opportunities must also complete:
    • Group Presentation Training
    • One-on-One Counseling Training

*Trainings are conducted in-person, however some trainings may be available online. 

Learn more about the Senior Medicare Patrol program.

Ombudsman Program

Be an advocate for residents in long term care facilities including skilled nursing facilities, group homes, and assisted living facilities.  The state of Nevada Aging and Disability Services Division's Volunteer Long Term Care Ombudsman program was created to enhance the Long Term Care Ombudsman program goals in assuring the rights and well-being of individuals over the age of 60 years living in long term care facilities.  The program uses volunteers to empower and advocate for residents. 

Requirements for Ombudsman Volunteers:

In addition to the general ADSD requirements, Volunteer Advocates in the Ombudsman program must:

  • Participate in a formal interview/selection process
  • Complete the 12 hour Volunteer Ombudsman training
  • Commitment to a minimum of 4 hours per week of volunteer service
  • Commitment to one year of service
  • Acceptance and adherence to the LTCOP Code of Ethics and Standards
  • Ability to provide thorough documentation in regards to routine visits, program activities, and case documentation

Special Projects

Help people manage and cope with their chronic conditions.   ADSD has three special projects aimed at helping people with long term, chronic illnesses and their caregivers lead healthier lives.  As a volunteer you can help people access these programs through marketing, outreach and  one to one interactions. 

Chronic Disease Self-Management Program (CDSMP) – Is a workshop given two hours a week for six weeks in community settings such as senior centers, churches, libraries and hospitals.  Subjects covered include: 1) techniques to deal with problems such as frustration, fatigue, pain and depression, 2) appropriate exercise for maintaining and improving strength, flexibility and endurance, 3) appropriate use of medications, 4) communicating effectively with family, friends and health professionals, 5) nutrition, and 6) how to evaluate new treatments.

Medicare’s “Extra Help” with Prescription Drug Costs (also known as Low Income Subsidy (LIS)) – assists individuals and couples with lower incomes and moderate resources with their Medicare Part D prescription drug costs.  This includes help with monthly premiums, deductibles and co-pays.

Alzheimer’s Disease Support Service Program (CarePro, Care Partners Reaching Out) – This program offers skills training to help lower emotional distress and to increase the coping strategies and assisting skills among caregivers.  The caregivers must be unpaid and assisting the patient for a minimum of four hours a day. 

Requirements for the Special Projects Volunteers:

In addition to the general requirements for all ADSD Volunteers, Volunteers for Special Projects must also:

  • Complete a formal interview and selection process.
  • Complete 8 hours of Basic Training
    • 4 hours of additional training is required for the "Extra Help" program
  • Possess a valid driver's license or have reliable transportation
  • Basic computer knowledge, including internet access
  • Assist with outreach at a wide variety of events such as health fairs, conferences, etc.

Getting Started

Raised Hands






Nevada Aging and Disability Services Division has an open recruitment policy.  If you would like more information about our volunteer opportunities, Submit an Inquiry.

A member of our team will contact you soon.