SHIP Facts for Nevada

The Nevada SHIP program was originally located within the Nevada Division of Insurance and officially became a part of the Aging and Disability Services Division in 1992.   Since that time, the program has seen a steady increase.  In fact, in the last five years alone, SHIP has seen a 58.5% increase in client contacts.  More Nevada SHIP Facts are available here.

In past years, the Centers for Medicare and Medicaid Services (CMS) created a state profile for each SHIP program which includes program highlights and best practices.  Nevada's most current Profile can be downloaded here.

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Nevada SHIP Highlights

Nevada SHIP Volunteers Receive National Service Award

Reno, NV – Nevada Department of Health and Humans Services’ Aging and Disability Services Division (ADSD) Administrator Dena Schmidt today announced volunteers for the State Health Insurance Assistance Program (SHIP) Medicare benefits programs have been awarded the President’s Volunteer Service Award from the National Community Service organization.

The State Health Insurance Assistance Program (SHIP) provides unbiased, free Medicare assistance to Medicare beneficiaries and their families statewide. This year, benefits counselors and volunteers providing administrative support statewide received the awards. “The SHIP volunteer workforce is remarkable and we are excited to acknowledge both their dedication to Medicare beneficiaries but also the critical community service provided by this amazing group of volunteers,” said Schmidt.

“Throughout the year, volunteers from Nevada SHIP receive certification training through Aging and Disability Services Division so they may provide Medicare counseling to best utilize the beneficiaries’ healthcare benefits,” said Wanda Brown, Nevada SHIP Director. “Their passion, understanding and dedication to the beneficiaries in Nevada is unwavering.”

Volunteers serving Carson City and surrounding areas are:
  • Bronze level award pins (100-250 hours): Dorothy Wisner, Kathy Taylor, Bob Beveridge, Michael Jones
  • Silver level award pins (250-499 hours): Maureen Collins, Renate Daniels, and Lola Micetich
Volunteers serving Washoe County are:
  • Bronze level award pins (100-250 hours): Judy Harris, Julie Vossler, Roger Holliday and Brad Kaune
  • Silver level award pins (250-499 hours): Ron, Errico, Hilda Parra and Kathy Seelbach
Volunteers serving Las Vegas and surrounding areas are:
  • Bronze level award pins (100-250 hours): Wallace Henkelman, Robert Williams, Debbie Letts, Christine Hansen, Timotea Cruz, Randa Stice, Aven Lindsey, Darlene Davis, Diane Bradley, Audrey Uchill, Judy Pierce, Norm Rosenfeld, Martha Myricks, Michael Lee, Amy Roessner, Sandy Jennings, Julia Pizzi, Richard Harrison and Julia Young
  • Silver level award pins (250-499 hours): Leslie Cary
  • Gold level award pins (500+ hours): Jim Kuehl, Tom MacPherson
The President’s Volunteer Service Award is the premier volunteer awards program, encouraging citizens to live a life of service through presidential gratitude and national recognition. The award recipients met this criterion and were recognized among their peers at a bi-monthly update meeting at Access to Healthcare Network, the host organization for Nevada SHIP in Northern Nevada and in Las Vegas at an ADSD office volunteer program recognition event.  

SHIP is a national federally funded program. The program was originally established to address confusion caused by the increase in choices offered by Medicare. Nevada SHIP is comprised of dedicated volunteers and partners committed to receiving Medicare training and updates to help Nevada’s Medicare population all year long.

Medicare Open Enrollment October 15 - December 7

Medicare beneficiaries across the country have the opportunity to make changes to their coverage during the annual Open Enrollment period, which starts Thursday, October 15 and runs through December 7.  As individual health needs change and as health care insurance providers may change their benefits and costs each year, it is important for beneficiaries to review their Medicare choices each fall during the annual open enrollment period. 

Nevada SHIP assists Medicare beneficiaries navigate these changes. At no cost to beneficiaries, SHIP's certified counselors and volunteers can help with:

  • Comparing health care plans using the website.
  • Filing disputes or questions regarding summary notices received from Medicare.
  • Applying for programs that help those with limited income pay for their prescription medication costs.
  • Reviewing individuals' current Medicare coverage to make sure it meets their needs. 

To schedule an appointment for one-on-one help from a local Nevada SHIP, call:

  • Northern Nevada: 877-385-2345
  • Southern Nevada: 800-307-4444

Download the full press release here.

SHIP and other ADSD Programs Volunteers receive recognition.

Congratulations to the Aging and Disability Services Division's Volunteer Programs on being the recipient of the award for Nonprofit/Community Volunteer Program category at the Governor's 2015 Points of Lights Awards Ceremony held October 8th, 2015.  The Point of Lights Awards is Nevada's most prestigious award recognizing volunteerism in our state.  Congratulations are extended to our partners and the many volunteers who serve our community in four volunteer programs:

  • Long-term Care Ombudsman Volunteer program
  • Senior Medicare Patrol (SMP)
  • State Health Insurance Assistance Program (SHIP), and
  • Special Projects which includes MIPPA, CAREPRO and the Chronic Disease Self-Management Program. 

We are delighted to have received this honor and are so very thankful to all of the volunteers who help make our program such a huge success!

Do you need more information about Medicare?

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The Medicare and You booklet is published each year by CMS.  This official government publication includes a summary of Medicare benefits, answers to frequently asked questions and information about your rights and responsibilities.  Click on the image to the left to access the newest edition of  Medicare and You.


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